Covid-19 Informations

• SHIPPING UPDATE • Due to a new lockdown in France, please expect some shipping delays. I’ll try to process orders on a short time for you to receive them as quick as possible <3

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When you place an order on my shop, you’ll receive a tracking number. That’s why the shipping cost is a bit high. Paying for tracking number will help you (and me) if anything happens to your package.

Q : When will my order be sent out ?
-> Please allow 1-5 days for me to process your order and about 12 days maximum for “pre-order” items. The pre-order items are made to order by me.

Q : Do you ship internationally ?
-> Of course ! International shipping for stickers, art prints and greeting cards is 5,50€ but if you add more products the shipping fees may go up. You’ll be informed in the checkout page.

Q : When will my order arrive ?
-> Domestic orders (France) : It usually takes 2-4 days for your order to arrive at your place.

-> International orders : North America: 2-6 weeks / Europe: 1-3 weeks

Q : Do you accept Returns ?

-> Yes, you need to send me a email first at help@nesrinestudio.com within 5 days of delivery with your order number. You need to dispatch items back within 14 days of delivery. You are responsible for return postage costs. If the item is not returned in its original condition, you are responsible for any loss in value. As a small business, I can’t afford the return postage costs.